South Bank Taxi Service
Get instant quotes for your journeys and Request a South Bank Taxi, Minibus or Airport Transfer Now!
Absolutely, transparency is paramount in our pricing policy. Here’s how we ensure clarity:
Fixed Rates: Rest assured, all our prices are fixed. This means you know exactly what to expect without any hidden costs or surprises. Our fixed rates already include any applicable airport fees and tolls, ensuring a hassle-free experience.
Exceptions: While our prices are fixed in most cases, there are certain scenarios where adjustments may apply. For instance, if you require additional pick-up or drop-off points, or if you opt for a different car type, such as upgrading to a minibus for extra luggage space. In such cases, we’ll always communicate any changes transparently before finalizing your booking.
At Quick Cars York Taxis, our commitment to transparent pricing ensures that you can plan your journey with confidence, knowing that you’re getting a fair and upfront deal every time.
We understand that plans can change, and we aim to accommodate your needs as much as possible. Here’s how you can change your booking time:
Real-Time Monitoring: Our advanced technology allows us to monitor our fleet in real-time. If you need to change your booking time, simply get in touch with us as soon as possible, and we’ll do our best to accommodate your request.
Confirmation Notifications: When you make a booking, you’ll receive a confirmation notification. If you need to adjust your booking time, reply to the confirmation email or contact our customer support team directly. We’ll work with you to find a new suitable time for your journey.
Customer Support: Our dedicated customer support team is available to assist you with any changes to your booking. Whether you prefer to call us, send an email, or use our live chat feature on the website, we’re here to help make the process as smooth as possible.
Driver Details and Tracking: Once your driver is dispatched, we’ll provide you with their details, including a phone number and a tracking link. This way, you can communicate directly with the driver and coordinate any changes to your pickup time if needed.
At Quick Cars York Taxis, we prioritize clear communication and flexibility to ensure that your journey meets your needs and expectations. Don’t hesitate to reach out to us with any questions or concerns, and we’ll be happy to assist you.
Rest assured, your payments are handled securely through the trusted Stripe payment platform, ensuring the highest standards of encryption and protection for all transactions. At Quick Cars York Taxis, we prioritize your security, which is why we never store any of your banking details within our system.
Additionally, we believe in transparency, which is why we have a straightforward pricing policy with no hidden fees. When you book with us, what you see is what you get. Your trust and peace of mind are paramount to us.
Thorough Booking Checks: Every booking undergoes meticulous scrutiny for accuracy and availability before we send out the confirmation email. This ensures that your booking is processed smoothly and accurately from the get-go
Immediate Driver Assignment: As soon as your booking is confirmed, we assign a dedicated driver to your journey. This proactive approach ensures that we have the right vehicle available for you and allows our drivers to efficiently plan their routes to ensure punctuality for all customers.
With Quick Cars York Taxis, you can trust that your journey will be not only convenient but also reliably punctual, every time.
Of course! We understand that you may have questions before booking, and we’re here to help. Here are a few ways you can reach us:
Phone: Give us a call at our York local telephone number: 01904 79 89 39. Our friendly team is ready to assist you with any inquiries you may have.
Live Chat: Visit our website and use the live chat widget to connect with us in real-time. Whether you have questions about our services or need assistance with your booking, we’re here to help.
Email: Feel free to drop us an email at quickcars.yorktaxis@gmail.com. We’ll get back to you promptly with answers to your questions or any assistance you may need.
Please keep in mind that while we’re happy to address any questions or concerns you have, all bookings must be made through our secure booking form on the website and prepaid securely by credit/debit card. We look forward to assisting you with your travel needs!
To cancel your booking, please contact us in writing:
- Email us at quickcars.yorktaxis@gmail.com
- Whatsaap us on +447900334467
For more information on cancelling your booking visit our terms & conditions.
Yes, if you cancel your booking, you will be charged as per the following table of charges.
Cancellations must be made by you using our website. You will be entitled to a refund, depending on when you cancel your Booking, as follows:
(ii) If you cancel your booking with more than 24 hours before to the pickup time, you will be entitled to a full refund minus the transaction charge taken by the bank (usually 3%, depending on your bank).
(ii) If you cancel your booking between 24 hours to 12 hours prior to the pickup time, you will be entitled to a refund equivalent to 50% of the value of your booking.
(iii) If you cancel your booking with less than 12 hours before pickup time, you will not be entitled to any refund.
In the event that you cancel your booking directly with the driver, you will be asked by us to confirm your cancellation via email.
What if my flight was cancelled?
In the event your flight is cancelled by the airline, you may be able to claim compensation under the European Passenger Rights Regulation EC 261/04. You can find more information on the citizens advice website.
The service we offer is a pre-booked service, when you book your vehicle, a driver is allocated for that day. The driver will then make sure they keep that vehicle allocated for you. If you cancel, the driver scheduled to carry out the booking will lose out on a job. It will not be possible for the us to re-allocate another booking for that driver for that time of the day and that type of vehicle with less the 24 hours’ notice.
Yes, you can, if you believe that you have been charged unfairly, please contact us at quickcars.yorktaxis@gmail. com.
A 5-minute wait is included for all standard pickups. A 20-minute wait is included for airport pickups (unless otherwise stated). Even if your driver has arrived early, your included waiting time starts from the time your ride is booked for. After you have exceeded the waiting time it will be the driver’s discretion as to what the charge will be, Typically the charge is around £10 per 30 mins. If you feel you are overcharged, please contact us to see if we can assist you.
If your booking has been rejected, it means our operators have check the booking details and we don’t have availability for your booking time/date. In this case, the transaction is cancelled and payment should bounce back into your account straight away. Payment is taken only if a booking is accepted.
Refunds are done on the day the job is cancelled but will take 3 to 5 working days to show in your bank account. However, if you are using an international bank account the refund can take up to 10 working days.
Why does it take 3 to 5 days working days?
The refund process on card payments is unfortunately slow. We process the refund back on the card the same day but the money takes a few days to work its way back through the banking system. This is the process and system controlled by the banks. It typically only takes 3 working days but each bank is different. Also, allow for the fact foreign banks can sometimes have different working days.
If you are still waiting for your refund after 5 days please contact us so we can investigate. Common reasons why a refund might fail is an expired card or card been reported lost or stolen.
Please do not send us your card details in any ticket, we will only ever ask you to confirm the last 4 digits of the card and or the card type.
Please check your email for confirmation!
Booking a Taxi from South Bank, York with Quick Cars York Taxis
Visit the Quick Cars York Website
- Open your web browser and go to the Quick Cars York official website.
Locate the Booking Section
- Find the section labeled “Get Quote” or similar, where you can start the booking process.
Enter Pick-Up and Destination Details
- Pick-Up Location: Enter your starting point.
- Drop-Off Location: Specify your destination within York or beyond.
Select Date and Time
- Choose the date and time for your taxi service to ensure timely scheduling.
Specify Passenger and Vehicle Preferences
- Enter the number of passengers.
- Choose any specific vehicle type if needed (e.g., standard sedan, larger vehicle).
Confirm Your Booking
- Review all entered details for accuracy.
- Provide your contact information for booking confirmation and communication.
Receive Confirmation
- Quick Cars York will send a confirmation email with your booking details.
Enjoy Your Journey
- Your driver will arrive at the scheduled time to pick you up in South Bank and take you to your destination.
Our Taxi Vehicle Fleet
Saloon
Comfortable saloon cars with a passenger capacity of maximum 4 and able to carry 2 large suitcases. Our fleet comprises mostly of hybrid and diesel cars.
Estate
Comfortable and practical hatchback vehicles able to carry a maximum of 4 Passengers and 3 large luggage. Also, as the rear seats fold down, it’s perfect for carrying extra large items.
Minibus
Multiseater vehicles able to carry a maximum of 8 passengers and 8 large luggage. Perfect for Airport Transfers and group transport.
Comfort Saloon
Extra comfortable saloon cars able to carry a maximum of 4 passengers and 2 large luggage. Perfect for business meetings and events. Our fleet comprises of Audi A6, BMW 5 Series and Mercedes E-class, Ford Mondeo, Kia Optiima or similar.