London Luton Airport Taxis to/from York

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What should I put down as "Pick Up Time" from the airport?

We recommend setting your “Pick Up Time” at least 30 minutes after your scheduled landing time. Additionally, your booking includes 20 minutes of complimentary waiting time, giving you a total of 50 minutes to collect your luggage and meet the driver at the designated pick-up point.

To streamline your experience, we will email you the driver’s details and a tracking link once the vehicle is dispatched. This allows you to see exactly where the car is in real-time.

For added convenience, please call the driver after claiming your luggage, and they will direct you to the pick-up car park.

How long will it take for the taxi to arrive?
 

Your driver will be parked just outside the airport, and it typically takes only 5 minutes for them to reach the pick-up point.

After collecting your luggage, please check your email for the driver’s details and call them using the provided phone number.

Is the taxi service available 24/7

Yes, we operate 24/7, however all our taxi journeys must be booked in advance.

Are Payments Secure?

Rest assured, your payments are handled securely through the trusted Stripe payment platform, ensuring the highest standards of encryption and protection for all transactions. At Quick Cars York Taxis, we prioritize your security, which is why we never store any of your banking details within our system.

Additionally, we believe in transparency, which is why we have a straightforward pricing policy with no hidden fees. When you book with us, what you see is what you get. Your trust and peace of mind are paramount to us.

Is the service reliable?

Thorough Booking Checks: Every booking undergoes meticulous scrutiny for accuracy and availability before we send out the confirmation email. This ensures that your booking is processed smoothly and accurately from the get-go

Immediate Driver Assignment: As soon as your booking is confirmed, we assign a dedicated driver to your journey. This proactive approach ensures that we have the right vehicle available for you and allows our drivers to efficiently plan their routes to ensure punctuality for all customers.

With Quick Cars York Taxis, you can trust that your journey will be not only convenient but also reliably punctual, every time.

I have questions. Can I speak to someone before booking?

Of course! We understand that you may have questions before booking, and we’re here to help. Here are a few ways you can reach us:

  1. Phone: Give us a call at our York local telephone number: 01904 79 89 39. Our friendly team is ready to assist you with any inquiries you may have.

  2. Live Chat: Visit our website and use the live chat widget to connect with us in real-time. Whether you have questions about our services or need assistance with your booking, we’re here to help.

  3. Email: Feel free to drop us an email at quickcars.yorktaxis@gmail.com. We’ll get back to you promptly with answers to your questions or any assistance you may need.

Please keep in mind that while we’re happy to address any questions or concerns you have, all bookings must be made through our secure booking form on the website and prepaid securely by credit/debit card. We look forward to assisting you with your travel needs!

How do I check availability?

To check availability, simply submit your booking request online through our website. Our dedicated operators will immediately process your request upon receipt. They’ll meticulously review the details for accuracy and promptly check our availability for the specified date and time.

If we can accommodate your booking, we’ll swiftly send you a confirmation email and securely charge your card. It’s important to note that payment is only processed once your booking is confirmed, ensuring peace of mind for our customers.

In the rare instance that we’re unable to fulfill your booking due to unavailability, we’ll promptly reject the booking and ensure that your funds are promptly returned to your account. Your satisfaction and convenience are our top priorities at all times.

Are all prices fixed?

Absolutely, transparency is paramount in our pricing policy. Here’s how we ensure clarity:

  • Fixed Rates: Rest assured, all our prices are fixed. This means you know exactly what to expect without any hidden costs or surprises. Our fixed rates already include any applicable airport fees and tolls, ensuring a hassle-free experience.

  • Exceptions: While our prices are fixed in most cases, there are certain scenarios where adjustments may apply. For instance, if you require additional pick-up or drop-off points, or if you opt for a different car type, such as upgrading to a minibus for extra luggage space. In such cases, we’ll always communicate any changes transparently before finalizing your booking.

At Quick Cars York Taxis, our commitment to transparent pricing ensures that you can plan your journey with confidence, knowing that you’re getting a fair and upfront deal every time.

Can I change my booking time

We understand that plans can change, and we aim to accommodate your needs as much as possible. Here’s how you can change your booking time:

  1. Real-Time Monitoring: Our advanced technology allows us to monitor our fleet in real-time. If you need to change your booking time, simply get in touch with us as soon as possible, and we’ll do our best to accommodate your request.

  2. Confirmation Notifications: When you make a booking, you’ll receive a confirmation notification. If you need to adjust your booking time, reply to the confirmation email or contact our customer support team directly. We’ll work with you to find a new suitable time for your journey.

  3. Customer Support: Our dedicated customer support team is available to assist you with any changes to your booking. Whether you prefer to call us, send an email, or use our live chat feature on the website, we’re here to help make the process as smooth as possible.

  4. Driver Details and Tracking: Once your driver is dispatched, we’ll provide you with their details, including a phone number and a tracking link. This way, you can communicate directly with the driver and coordinate any changes to your pickup time if needed.

At Quick Cars York Taxis, we prioritize clear communication and flexibility to ensure that your journey meets your needs and expectations. Don’t hesitate to reach out to us with any questions or concerns, and we’ll be happy to assist you.

How do I Cancel my Booking?

To cancel your booking, please contact us in writing:

  1. Email us at quickcars.yorktaxis@gmail.com
  2. Whatsaap us on +447900334467

For more information on cancelling your booking visit our terms & conditions.

Is There A Charge To Cancel My Booking?

Yes, if you cancel your booking, you will be charged as per the following table of charges.

Cancellations must be made by you using our website. You will be entitled to a refund, depending on when you cancel your Booking, as follows:

(ii) If you cancel your booking with more than 24 hours before to the pickup time, you will be entitled to a full refund minus the transaction charge taken by the bank (usually 3%, depending on your bank).

(ii) If you cancel your booking between 24 hours to 12 hours prior to the pickup time, you will be entitled to a refund equivalent to 50% of the value of your booking.

(iii) If you cancel your booking with less than 12 hours before pickup time, you will not be entitled to any refund.

In the event that you cancel your booking directly with the driver, you will be asked by us to confirm your cancellation via email.

What if my flight was cancelled?

In the event your flight is cancelled by the airline, you may be able to claim compensation under the European Passenger Rights Regulation EC 261/04. You can find more information on the citizens advice website.

Why do we have a cancellation charge?

The service we offer is a pre-booked service, when you book your vehicle, a driver is allocated for that day. The driver will then make sure they keep that vehicle allocated for you. If you cancel, the driver scheduled to carry out the booking will lose out on a job. It will not be possible for the us to re-allocate another booking for that driver for that time of the day and that type of vehicle with less the 24 hours’ notice.

Can I appeal against a cancellation charge?

Yes, you can, if you believe that you have been charged unfairly, please contact us at quickcars.yorktaxis@gmail. com.

How long will the driver wait for me?

A 5-minute wait is included for all standard pickups. A 20-minute wait is included for airport pickups (unless otherwise stated). Even if your driver has arrived early, your included waiting time starts from the time your ride is booked for. After you have exceeded the waiting time it will be the driver’s discretion as to what the charge will be, Typically the charge is around £10 per 30 mins. If you feel you are overcharged, please contact us to see if we can assist you.

How Long Does It Take To Process A Refund?

If your booking has been rejected, it means our operators have check the booking details and we don’t have availability for your booking time/date. In this case, the transaction is cancelled and payment should bounce back into your account straight away. Payment is taken only if a booking is accepted.

Refunds are done on the day the job is cancelled but will take 3 to 5 working days to show in your bank account. However, if you are using an international bank account the refund can take up to 10 working days. 

Why does it take 3 to 5 days working days?

The refund process on card payments is unfortunately slow. We process the refund back on the card the same day but the money takes a few days to work its way back through the banking system. This is the process and system controlled by the banks. It typically only takes 3 working days but each bank is different. Also, allow for the fact foreign banks can sometimes have different working days.

If you are still waiting for your refund after 5 days please contact us so we can investigate.  Common reasons why a refund might fail is an expired card or card been reported lost or stolen. 

Please do not send us your card details in any ticket, we will only ever ask you to confirm the last 4 digits of the card and or the card type.

Please check your email for confirmation!

Booking a Taxi from London Luton Airport to York with Quick Cars - York Taxis

Preliminary Considerations

  1. Flight Details: Begin your journey by confirming your flight details, including the arrival time at London Luton Airport. This information is crucial for scheduling your taxi pickup.

  2. Luggage Assessment: Consider the amount of luggage you’ll be carrying. Quick Cars – York Taxis accommodates various luggage sizes, ensuring a comfortable and secure transportation experience. Informing them in advance aids in appropriate vehicle allocation.

Booking Your Taxi

To book a taxi from London Luton Airport to York with Quick Cars, follow these step-by-step instructions:

  1. Online Search: Open your web browser and initiate an online search using keywords like “London Luton Airport taxi to York” or “York taxi near me.” Look for the official Quick Cars – York Taxis website in the search results.

  2. Visit the Quick Cars Website: Navigate to the Quick Cars website by clicking on the relevant link in the search results. The website is designed for user-friendly navigation, providing easy access to the booking platform.

  3. Enter Travel Details: In the designated booking section, input your travel details. Include information such as your pickup location (London Luton Airport), destination (York), date, and time of arrival.

  4. Specify Additional Requirements: If you have special requirements, such as the need for child seats or specific vehicle preferences, communicate them during the booking process. Quick Cars strives to cater to individual needs, ensuring a personalized experience.

  5. Contact Information: Provide accurate contact information for seamless communication. Quick Cars may need to get in touch for updates or to confirm your booking.

  6. Review and Confirm: Before finalizing your booking, carefully review the details to ensure accuracy. Confirm that all information, including pickup and drop-off locations and timings, is correct. This step minimizes the risk of misunderstandings on the day of your travel.

  7. Payment Options: Quick Cars – York Taxis offers various payment options, including online payment or cash payments to the driver. Choose the method that aligns with your preferences.

  8. Receive Confirmation: Expect to receive a confirmation email or message upon completing the booking process. Keep this information accessible for reference on the day of your travel.

On the Day of Travel

  1. Arrival at London Luton Airport: Upon landing at London Luton Airport, proceed to the designated taxi pickup area. Quick Cars – York Taxis drivers are often stationed in these areas, ready to assist passengers.

  2. Contacting Your Driver: Quick Cars will provide you with the driver’s details, including their name and contact number. Establish contact upon arrival to confirm your presence and coordinate the pickup.

  3. Loading Luggage: The driver will assist in loading your luggage into the taxi. Communicate any specific requirements regarding the handling of your belongings to ensure a seamless experience.

  4. Comfortable Journey: Relax and enjoy the journey from London Luton Airport to York. Quick Cars drivers are trained to prioritize passenger comfort and safety throughout the trip.

Feedback and Follow-Up

After completing your journey, Quick Cars – York Taxis values your feedback. Share your experience on their website or through customer service channels. Your input is crucial for maintaining high-quality service and addressing any areas for improvement.

Additional Tips for a Pleasant Journey

  1. Plan Ahead: Plan your journey well in advance, considering factors such as traffic conditions and potential delays. Booking your taxi with Quick Cars ensures a smoother travel experience.

  2. Communication is Key: Stay in communication with both Quick Cars and your assigned driver. Notify them of any changes in your plans or if you encounter delays.

  3. Be Prepared: Have essential documents, including your identification and reservation details, readily available. This expedites the check-in process and ensures a hassle-free experience.

  4. Safety First: Prioritize your safety and the safety of your belongings. Quick Cars – York Taxis maintains high safety standards, but being vigilant is always advisable.

  5. Explore York: Make the most of your visit to York by exploring its rich history and vibrant culture. Quick Cars can also provide local recommendations for an enriched travel experience.

Booking a taxi from London Luton Airport to York with Quick Cars – York Taxis is a straightforward and efficient process designed for your convenience. By following these comprehensive instructions and choosing Quick Cars as your transportation partner, you can ensure a smooth

Our Taxi Vehicle Fleet

Quick Cars york taxis saloon car
Saloon
Max 4 Passengers Max 2 Luggage

Comfortable saloon cars with a passenger capacity of maximum 4 and able to carry 2 large suitcases. Our fleet comprises mostly of hybrid and diesel cars.

Quick Cars york taxis estate cars
Estate
Max 4 Passengers Max 3 Luggage

Comfortable and practical hatchback vehicles able to carry a maximum of 4 Passengers and 3 large luggage. Also, as the rear seats fold down, it’s perfect for carrying extra large items.

Quick Cars york taxis minibus
Minibus
Max 8 Passengers Max 8 Luggage

Multiseater vehicles able to carry a maximum of 8 passengers and 8 large luggage. Perfect for Airport Transfers and group transport. 

Quick Cars york taxis executive car
Comfort Saloon
Max 4 Passengers Max 2 Luggage

Extra comfortable saloon cars able to carry a maximum of 4 passengers and 2 large luggage. Perfect for business meetings and events. Our fleet comprises of Audi A6, BMW 5 Series and Mercedes E-class, Ford Mondeo, Kia Optima or similar.